Joint letter to:
The Minister of Migration and Asylum, Notis Mitarachis
The European Commissioner for Migration and Home Affairs, Ylva Johansson
The European Vice-President for Promoting our European Way of Life, Margaritis Schinas

The undersigned organisations express their grave concern about the upcoming exits of at least 8,300 recognised refugees from accommodation and cash assistance schemes in Greece by the end of May 2020. A considerable number of these people, of which a large proportion are families with children, are facing an increased risk of homelessness amidst a global pandemic.

Refugees who have received international protection are being forced to leave apartments for vulnerable people in the Emergency Support to Integration & Accommodation programme (ESTIA), hotels under the Temporary Shelter and Protection programme (FILOXENIA), Reception and Identification Centres (RICs) and refugee camps. Almost simultaneously, financial assistance in
the form of EU implemented and supported cash cards will stop. These upcoming measures will affect the livelihood of at least 4,800 people who need to leave ESTIA accommodation, 3,500 people who need to leave RICs and hosting facilities, as well as 1,200 refugees who are self-accommodated
and receive cash assistance.

The Hellenic Integration Support for Beneficiaries of International Protection programme (HELIOS) provides integration courses and contribute towards rental costs up to a maximum of twelve months for those that have to leave accommodation. In practice, out of 8,752 people enrolled in the HELIOS programme, only 1,590 people receive rental subsidies (1). 82 percent of
people who enrolled in HELIOS since 2019 do not yet receive rental subsidies. To benefit from the HELIOS programme beneficiaries need to have a high level of independence and self-sufficiency. Beneficiaries need to provide a tax number, a bank account and procure a rental agreement to receive HELIOS support. As the Greek bureaucratic system is difficult to navigate, doubly so for non-Greek speakers, people face enormous challenges in finding accommodation, paying deposits, and enrolling in HELIOS. Other than the HELIOS programme which is only available to recognised refugees, apart from a few fragmented municipal and NGO initiatives there is no alternative social support, especially at the reception stage, which in Greece can last up to three years.

The COVID-19 pandemic has affected everyone in Greece but restrictions on movement and measures to halt the spread of COVID-19 have disproportionately affected the population that now needs to leave accommodation. Lockdown has also meant that people have had no possibility to search for alternative housing, find employment or arrange the necessary requirements to enter the HELIOS programme. Even now that restrictions are slowly being lifted throughout the whole of Greece, life is far from returning to normal, especially for those in Reception and Identification Centres on the Aegean islands and the hosting facilities Ritsona, Malakasa and Koutsohero where restrictions on movement are extended until 7 June 2020.

At least 8,300 people need to leave their accommodation by the end of May and only a small percentage are provided with integration support (including rental subsidies) through the HELIOS programme. The situation is exacerbated by the fact that people are almost simultaneously losing cash assistance from the cash card assistance programme. Although both ESTIA and HELIOS programmes are funded by DG HOME and implemented by the Greek Ministry of Migration and Asylum, there is no linkage between them to ease the transition from one to the other. As a result, a considerable number of vulnerable people will be left without any support or prospect of integration and will have to face a severely increased risk of becoming homeless. Bureaucratic obstacles have meant that many of these people do not have a tax number or a bank account, both necessary to get a job or rent an apartment. Indeed, according to UNHCR, only 7 percent of recognised refugees in the ESTIA programme have a bank account and 75 percent have a tax number (2). To make matters worse, the COVID-19 pandemic has made it impossible for people to find employment, alternative housing or arrange documentation for the HELIOS integration programme.

Therefore, we urgently request you to ensure that:

We remain at your disposal for more information.

Signed by,

A Drop in the Ocean
Action for Education
ANTIGONE - Information and Documentation Centre on Racism, Ecology, Peace and Non Violence
ARSIS – Association for the Social Support of Youth
CHEERing: Center for Health Equity, Education and Research International Group
Cribs International
Danish Refugee Council (DRC)
Ecological Movement of Thessaloniki
Equal Rights Beyond Borders
Fair Planet
FENIX Humanitarian Legal Aid
Free Movement Skateboarding UK
Glocal Roots
Greek Helsinki Monitor
Greek Housing Network
Hellenic League for Human Rights
Help Refugees / Choose Love
HIAS Greece - HIAS Ελλάδος
Higher Incubator Giving Growth and Sustainability-HIGGS
Humanity Now / Direct Refugee Relief USA
Humans for Humans
Intereuropean Human Aid Association
International Rescue Committee (IRC)
INTERSOS Organizzazione Umanitaria
Jesuit Refugee Service Greece (JRS Greece)
Legal Centre Lesvos
Lighthouse Relief (LHR)
Melissa: Network of Migrant Women in Greece
Mobile Info Team
Network for Children's Rights - Δίκτυο για τα Δικαιώματα του Παιδιού
Northern Lights Aid
One Happy Family
Pampiraiki Support Initiative for Refugees & Migrants
Project Armonia
Project Elea
ReFOCUS Media Labs
Refugee Legal Support (RLS)
Refugee Trauma Initiative
Refugee Youth Service
Samos Volunteers
ShowerPower Foundation
Still I Rise
Symbiosis-School of political studies in Greece, Council of Europe Network of Schools
Terre des hommes Hellas
The Lava Project
Velos Youth
Verein FAIR.
Wave - Thessaloniki
Yoga and Sport For Refugees


(1) IOM, ‘HELIOS Factsheet 16/7/2019 - 22/05/2020’

(2) UNHCR, ‘Greece Fact Sheet 1-31 March 2020’ 

(3) Human Rights Council, ‘Guidelines for the Implementation of the Right to Adequate Housing’ (26 December 2019) UN Doc A/HRC/43/43